Terms of Services

Welcome to Zeprah! By accessing or using our website and mobile app, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully.

1. Use of Platform

  • You must be at least 16 years old to create an account or make purchases.
  • You agree to provide accurate account information and keep it updated.
  • You are responsible for maintaining the confidentiality of your login credentials.

2. Marketplace Role

  • Zeprah is a marketplace where multiple vendors may list products.
  • We facilitate transactions but are not the manufacturer of third-party products.
  • Product descriptions, quality, and warranties are the responsibility of the sellers.

3. Orders & Payments

  • All prices are listed in [currency, e.g., CAD].
  • Payments are securely processed via third-party providers.
  • We reserve the right to cancel or refuse any order in case of errors, fraud suspicion, or stock unavailability.

4. Shipping & Delivery

  • Delivery times may vary based on product and location.
  • We are not liable for delays caused by shipping carriers or customs.

5. Returns & Refunds

  • For eligible products, returns are accepted within 7 Days. Items must be unused, in original condition, and with receipt.
  • Refunds will be issued via the original payment method.

6. Prohibited Activities

You agree not to:

  • Misuse the platform for illegal or fraudulent purposes.
  • Post harmful, misleading, or offensive content.
  • Interfere with the app’s security or functionality.

7. Intellectual Property

All content on the platform (logos, text, images, software) is owned by Zeprah or its licensors. You may not reproduce or use without permission.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from your use of our services, except as required by law.

9. Changes to Terms

We may update these Terms from time to time. Continued use of our services after changes means you accept the updated Terms.

10. Contact Us

For any questions regarding these Terms, contact us at:

    Email: info@zeprah.com