Shipping Policy

At Zeprah, we’re committed to delivering your orders as quickly and smoothly as possible. Below you'll find all the important details about how we ship and deliver your products.

Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Methods & Time

We offer nationwide shipping across Pakistan via trusted courier services.

  • Standard Shipping: 3–5 business days (after dispatch)
  • Express Shipping: 1–2 business days (if available for your area)

Please note: Delivery time may vary due to external factors such as weather, courier delays, or high order volumes during sales.

Shipping Charges

  • Shipping charges are calculated at checkout based on your delivery location and order size.
  • Occasionally, we offer Free Shipping promotions. Keep an eye on our announcements!

Order Tracking

Once your order is shipped, you’ll receive a tracking number via SMS or email to monitor your shipment in real time.

Delivery Delays or Issues

In rare cases of delay or delivery failure, please reach out to us immediately so we can coordinate with the courier service and resolve the issue.

Damaged or Missing Items

If your package arrives damaged or an item is missing:

  • Contact us within 48 hours of delivery.
  • Include your order number and a photo of the package/item (if damaged).

We’ll work quickly to make it right.

Contact Us

If you have any questions about shipping or need help with an order, reach out to our support team:

  • Email: info@zeprah.com